I. GENERAL TERMS OF USE

1. This document contains General Terms and Conditions, according to which Argento Vivo EOOD, UIC 206702329, abbreviated as the TRADER in this document, provides services to its users / customers through the Internet store /Italcosmetics.bg/. These terms are binding on all users. By clicking the "BUY" button, the user / customer agrees, fully accepts and undertakes to comply with these Terms and Conditions.

2. Identification of the user / client in order to reproduce his statement for acceptance of the General Terms and for the order is made through the log files stored on the server of /Italcosmetics.bg/, storage of the IP address of the user / the client, as well as any other information.

3. The products that are on the website of /Italcosmetics.bg/ do not represent a legally binding offer, but are rather a demonstrative online catalog describing the product line of the trader.

4. After clicking the "BUY" button, users agree to purchase the goods in the cart. This action is legally binding. The customer receives a confirmation of the order and upon receipt of this confirmation it is considered that the contract is concluded.

5. The MERCHANT reserves the right to refuse delivery of a confirmed order in case the goods are not available. In the absence of stock of the ordered goods, within the working week the TRADER notifies the consumer / customer of its exhaustion by sending a message to the e-mail address specified by the Customer or the specified telephone number. In case a transfer has been made to the merchant's account, the customer will be able to choose between a refund, a cancellation of the order or a replacement order.

6. The contractual language is Bulgarian, and payments will be made in Bulgarian levs with VAT.

II. DELIVERY

7. The consumer / customer bears the full risk of damage / loss of the goods upon delivery. Immediately after delivery of the goods by courier, the TRADER is released from the risk that is transferred to the consumer / customer. The TRADER is not responsible for delays in case the delay is due to a courier or other supplier.

8. Immediately after delivery, the goods should be carefully inspected by the consumer / customer or a person authorized by him. Any damage, shocks and other damages should be reported immediately to the TRADER. In the event that damage is found to have occurred during the transportation of the goods, the TRADER is not responsible for the warranty service of this product. In cases where the TRADER has set in writing specific dates and times for delivery, the statement is binding. If an incorrect or wrong address, contact person and / or telephone number is indicated when submitting the application, the TRADER is not bound by any obligation to fulfil the order.

8a. Upon delivery of the goods, the consumer / customer or a third party signs the accompanying documents. Anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer is considered a third party. In case of refusal to receive the goods, except for the cases described below, the refusal is considered unfounded and the Customer must pay the costs of delivery and return of the goods. In case the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this period, the TRADER is released from its obligation to deliver the goods ordered for purchase.

8b. When the delivered goods obviously do not correspond to the goods ordered for purchase by the Client and this can be established through its ordinary inspection.

The customer may request that the goods delivered to him be replaced with those corresponding to the purchase application made by him within 24 hours of receipt.

III. WARRANTY PERIODS

The TRADER offers a warranty document to his customers for a purchased product, if such a document is provided by the manufacturer of the product. The document describes: address and telephone number of the authorized services of the purchased product, the warranty conditions of the respective service centres or manufacturers, the warranty period of the product purchased by the consumer / customer.

IV. PRICES

9. The prices listed on the site do not / include packaging and transportation. In case the goods are sent outside the territory of the Republic of Bulgaria, the consumer / customer should pay all customs and others. export-related fees.

V. RIGHTS AND OBLIGATIONS OF THE USER / CLIENT

10. The user / client has the opportunity to view and order the announced goods on the Internet store /Italcosmetics.bg/.

11. The user / customer has the right to be informed about the status of his order.

12. The user / client is fully responsible for the protection of his username and password, as well as for all actions performed by him or by a third party using the username and password. The user is obliged to immediately to notify the TRADER of any case of unauthorized access by using his username and password, as well as whenever there is a danger of such use.

13. The user is obliged to pay the price of the order according to the way indicated on the page /Italcosmetics.bg/.

14. Every user, regardless of whether he is a client of the TRADER, is supported when using the services:

● not to violate and respect the rights and freedoms of citizens and human rights, in accordance with the Constitution and laws of the Republic of Bulgaria and recognized international instruments;

● not to damage the good name of the other and not to call for a violent change of constitutional institutions, to commit a crime, to violence against the person or to incite racial, national, ethnic or religious hatred;

● not to infringe another's property or non-property, absolute or relative rights and interests, such as property rights, intellectual property rights, etc .;

● to observe the Bulgarian legislation, apply foreign laws, the rules of morals and good manners and the Internet ethics when using the provided services;

● to notify the TRADER of any case of committed or discovered violation in the use of the provided services;

● not download, send, transmit, distribute or use in any way and do not access third party software, computer programs, files, applications or other materials containing computer viruses, unauthorized remote control systems (" Trojans "), computer codes or materials designed to disrupt, impede, disrupt or limit the normal functioning of computer hardware or software or telecommunications equipment or having complete unauthorized intrusion into or access to foreign resources or software;

● not to commit malicious acts;

● to indemnify the TRADER and all third parties for all damages and lost profits, including for all costs and paid attorney's fees, incurred due to claims from and / or paid compensations to third parties in connection with websites, hyperlinks, materials or information, which the User has used, posted on the server, sent, distributed, made available to third parties or accessed through /Italcosmetics.bg/ in violation of the law, these Terms and Conditions, Good Morals or Internet ethics;

14а. The customer is obliged to indicate the exact and valid telephone number, delivery address and e-mail address, to pay the price of the goods, to pay the delivery costs when it is not free and to provide an opportunity to receive the goods. In the event that it is not explicitly stated that the delivery is free of charge, it is considered to be remunerative.

VI. RIGHTS AND OBLIGATIONS OF THE TRADER

15. The TRADER does not have the opportunity to objectively control the way consumers use the services provided.

16. The TRADER has the right, but not the obligation to store materials and information located on the server of /Italcosmetics.bg/.

17. The TRADER has the right at any time, without informing the User / Client, when the last used service in violation of these conditions, and at the discretion of the TRADER to suspend, suspend or change the provision of services in connection with the use of the site. The MERCHANT is not liable to users and third parties for damages and loss of benefits caused by termination, suspension, change or restriction of services, deletion, modification, loss, inaccuracy, inaccuracy, or incompleteness of messages, materials or information, transfer used , recorded or made available through /Italcosmetics.bg/.

17а. After the payment, the TRADER undertakes to transfer to the consumer / customer the ownership of the goods ordered for purchase in order to deliver the goods ordered for purchase in time, to check the technical condition of each item before sending (in case this possible without compromising the integrity of the packaging).

18. The MERCHANT is not responsible for funds caused to software, hardware or telecommunications equipment, or for loss of data, products from materials or resources sought, identified or used in any way through the provision of services. The advice, consultations or assistants of the specialists and employees of the TRADER in connection with the use of the services of the users do not give rise to any responsibility or obligations for the TRADER. The company is not responsible for incorrect information provided by the manufacturer about the product.

19. The TRADER has the right to collect and use the information related to its Users / customers, regardless of whether they are registered.

20. The information for the previous article may be used by the TRADER, except in case of explicit disagreement of the User, sent to the next

21. The TRADER shall not be liable for self-fulfilment of its obligations under this Agreement in the event of circumstances that the TRADER did not foresee and was not obliged to foresee - including cases of accidental events, problems in the global Internet and in the provision of services beyond the control of the TRADER

22. The TRADER has the right to install cookies on the users' computers. Cookies are text files that are saved by the website on the User's hard drive and allow recovery of information about the User, identifying and allowing tracking of his actions, the websites he visits, the hyperlinks he uses, the information he uses and records others.

VII. PERSONAL DATA

23 The TRADER guarantees to its Users / clients the confidentiality of the provided information and personal data. The latter will not be used, provided or brought to the attention of third parties except in the cases and under the conditions specified in these General Terms and Conditions. The MERCHANT protects the personal data of the user / customer, which became known to him when filling in the electronic form for making a purchase application, and this obligation is waived in case the Customer has provided incorrect data. Subject to applicable law and the provisions of these General Terms and Conditions, the TRADER may use the personal data of the Client only for the purposes specified in the contract. Any other purposes for which the data are used will be in accordance with Bulgarian legislation, applicable international acts, Internet ethics, rules of morals and morals.

23a The TRADER undertakes not to disclose any personal data about the Client to third parties - government agencies, companies, individuals and others, except when he has received the express written consent of the Client, the information is requested by government agencies or officials who under current law they are authorized to request and collect such information. The TRADER is obliged to provide the information by law.

VIII. CHANGES

24 The General Terms and Conditions may be changed at any time by the TRADER, who has the right to change the characteristics of the services provided and these General Terms and Conditions and on the basis of changes in legislation. The TRADER is obliged to inform the User about the changes in the General Terms and Conditions by publishing a notice of their changes in a prominent place on its website and giving sufficient time to get acquainted with them. Within the given period, if the User does not declare that he rejects the changes, he is considered bound by them. In case the User declares within the given term that he does not agree with the changes, the TRADER has the right to immediately suspend or terminate the provision of services to the User.

IX. TERMINOLOGY

25. "User / Client" means anyone who has loaded the Internet site /Italcosmetics.bg/ on their computer.

26. "Order" means the selected goods and all other attributes related to the method of delivery and payment of the goods by the customer / consumer.

27. The online store /Italcosmetics.bg/ is the property of the TRADER.

28. All disputes between the parties shall be settled in a spirit of understanding and goodwill. If no agreement is reached, all unresolved disputes, including disputes arising out of or concerning its interpretation, invalidity, performance or termination, as well as disputes concerning the filling of gaps in the contract or its adaptation to new circumstances, will be resolved by the competent court for registration of the TRADER, according to the Bulgarian legislation.